Privacy Policy

Effective Date: November 11, 2025

Welcome to CV Cloud. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services.

About CV Cloud: CV Cloud is owned and operated by a sole proprietorship, with its primary place of business at 3 Halite Street, Carletonville, South Africa. CV Cloud has been developed to assist users with compiling a professional CV within a couple of minutes.

By using CV Cloud, you agree to the collection and use of information in accordance with this policy.

Legal Framework: CV Cloud is a "Responsible Party" as defined under the Protection of Personal Information Act, 2013 (POPIA). This means we are responsible for deciding how we hold and use Personal Information about you. We are required under data protection legislation to notify you of the information contained in this Privacy Policy.

1. Information We Collect

1.1 Information You Give Us

We collect and receive information about you in the following ways:

1.2 Registration Information

When you register to use our services, you will be required to provide:

1.3 CV Personal Information

When you create a CV using CV Cloud, we collect the following personal information that you voluntarily provide:

Data Type Purpose Required
Name & Surname CV content and account identification Yes
Email Address Account management, authentication, and contact Yes
Contact Details Phone number and other contact information for CV Yes
Physical Address CV contact information Optional
Date of Birth CV personal information Optional
Education & Job History CV employment and education sections Optional
Skills & Languages CV skills section Optional

1.4 Special Personal Information

Important: We may also collect Special Personal Information which you voluntarily upload when building your CV. This may include (without limitation):

  • Race information (if you choose to include it)
  • Health information (if relevant to your CV)
  • Sexual orientation (if you choose to include it)

By submitting this information to us when preparing your CV, you hereby consent to us collecting and otherwise processing such Personal Information and Special Personal Information.

1.2 Photos and Videos

1.3 Files and Documents

1.4 User-Generated Content

All content you create for your CV, including:

1.5 Account Information

2. How We Use Your Information

2.1 App Functionality

We use your information to:

2.2 Account Management

2.3 Communication

2.4 Security and Fraud Prevention

3. Data Storage and Security

3.1 Data Encryption

Security Measures:
  • All data is encrypted in transit using HTTPS/TLS protocols
  • Passwords are hashed using industry-standard encryption
  • Data is stored on secure cloud servers
  • Regular security audits and updates

3.2 Data Retention

4. Data Sharing and Disclosure

4.1 We Do NOT Share Your Data

Important: CV Cloud does NOT sell, rent, or share your personal information with third parties for their marketing purposes.

4.2 Service Providers

We may share data with trusted service providers who assist us in operating our app:

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

4.3 User-Initiated Sharing

You control when and how your CV is shared:

4.4 Legal Requirements

We may disclose your information if required by law or in response to:

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

5.2 Account Deletion

To delete your account and all associated data:

5.3 Marketing Communications

You can opt-out of marketing emails at any time by:

6. Children's Privacy

CV Cloud is intended for users aged 18 and over. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

7. International Data Transfers

Your data may be stored and processed in countries outside your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Cookies and Tracking

Our mobile app does not use cookies. Our web application may use:

You can control cookie preferences through your browser settings.

9. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. We will notify you of significant changes through:

Continued use of CV Cloud after changes constitutes acceptance of the updated policy.

11. Legal Jurisdiction

This Privacy Policy and your use of CV Cloud shall be governed by the laws of the Republic of South Africa. Any disputes arising from this Privacy Policy or your use of our services must be resolved in the courts of the Republic of South Africa.

12. Access to Information (PAIA)

You may request details of Personal Information which we hold about you under the Promotion of Access to Information Act, 2000 (PAIA). You have the right to:

13. Complaints to the Information Regulator

13.1 Should you believe that CV Cloud has utilised your Personal Information contrary to Applicable Laws, you undertake to first attempt to resolve any concerns with us directly.

13.2 If you are not satisfied with our response, you may have the right to lodge a complaint with the Information Regulator:

Information Regulator (South Africa)

Email: complaints.IR@justice.gov.za

Physical Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001, South Africa

14. Information Officer Contact Details

If you have any comments or questions about this Privacy Policy, requests regarding your Personal Information, or how we handle your Personal Information, please contact the Information Officer:

Information Officer

Name: Nico Rapelas

Email: nicorapelas@gmail.com

Alternative Email: support@cvcloud.app

Business Address: 3 Halite Street, Carletonville, South Africa

Website: www.cvcloud.app

Data Deletion: www.cvcloud.app/data-deletion

Response Time: We typically respond within 24-48 hours

15. Additional Use Cases

We may use the information we collect and receive for the following purposes:

16. Your Consent

By using CV Cloud, you consent to this Privacy Policy and agree to its terms. Your use of our website and mobile application, followed by your submission of information to us, represents your consent to the collection and processing of your Personal Information as described in this policy.

Summary: We collect only the information necessary to provide you with a great CV building experience. We protect your data, never sell it, and give you full control over your information. Your trust is important to us.

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